PRIVACY POLICY
Nexus Business Solutions (Pty) Ltd
Effective Date: 29 May 2026
1. Introduction
Nexus Business Solutions (Pty) Ltd (“Nexus Business Solutions”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) and other applicable laws.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you interact with our business, website, products, and services.
2. Information We Collect
We may collect the following categories of personal information:
Personal Information
- Full names
- Identity or passport numbers
- Date of birth
- Residential and postal addresses
- Telephone and mobile numbers
- Email addresses
Business Information
- Company registration details
- Director and shareholder information
- Beneficial ownership information
- Tax reference numbers
- VAT registration details
- Payroll information
- Financial records and statements
Technical Information
When visiting our website, we may collect:
- IP address
- Browser type
- Device information
- Website usage statistics
- Cookies and similar technologies
3. Purpose of Collection
We collect personal information for the following purposes:
- Providing accounting and bookkeeping services
- Company registration and amendments
- Tax and SARS compliance services
- CIPC-related services
- Payroll administration
- Trust registration services
- Beneficial ownership filings
- Annual return submissions
- Client communication and support
- Billing and debt collection
- Compliance with legal and regulatory obligations
- Improving our services and website
4. Legal Basis for Processing
We process personal information where:
- The data subject has provided consent;
- Processing is necessary to provide requested services;
- Processing is required by law;
- Processing is necessary to comply with regulatory obligations;
- Processing protects legitimate business interests.
5. Disclosure of Information
We may disclose personal information to:
- Government departments and regulatory bodies;
- Professional advisors and consultants;
- Banking institutions;
- Payroll and software service providers;
- SARS;
- CIPC;
- Auditors;
- Legal representatives;
- Third-party service providers assisting with service delivery.
We do not sell personal information to third parties.
6. Data Security
Nexus Business Solutions takes reasonable technical and organisational measures to protect personal information against:
- Loss
- Misuse
- Unauthorised access
- Disclosure
- Alteration
- Destruction
These measures include secure storage systems, password protection, restricted access controls, and staff confidentiality obligations.
7. Retention of Information
We retain personal information only for as long as necessary to:
- Fulfil the purposes for which it was collected;
- Comply with legal, accounting, tax, and regulatory requirements;
- Resolve disputes and enforce agreements.
Records may be retained for periods prescribed by applicable South African legislation.
8. Your Rights
Subject to applicable laws, you have the right to:
- Access your personal information;
- Request correction of inaccurate information;
- Request deletion of information where legally permissible;
- Object to certain forms of processing;
- Withdraw consent where processing is based on consent;
- Lodge a complaint with the Information Regulator.
9. Cookies
Our website may use cookies to improve functionality, analyse website traffic, and enhance user experience.
Users may disable cookies through their browser settings, although certain website features may be affected.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
11. Changes to This Privacy Policy
Nexus Business Solutions reserves the right to amend this Privacy Policy at any time. Updated versions will be published on our website and become effective upon publication.
12. Contact Details
For any questions regarding this Privacy Policy or your personal information, please contact:
Nexus Business Solutions (Pty) Ltd
Contact Person: Information Officer
Email: admin@nexusbs.co.za
Telephone: +27 65 078 5478
Physical Address: Pretoria South Africa
By using our services or providing personal information to Nexus Business Solutions, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein.